Terms and Conditions

Welcome to Alpha Furnishing! These Terms and Conditions govern your use of our website and the purchase of products from Alpha Furnishing. By using our site and placing an order, you agree to these terms. Please read them carefully.

1. General Information

Alpha Furnishing is an online store offering a wide range of home furnishing and home decor items across India. Our products include Cotton Mattresses, Pillows, Sofa Covers, Bedding & Linen, Curtains, Rugs, and more. By accessing or using our website, you agree to comply with these Terms and Conditions.

2. Order Processing

• All orders are subject to product availability and acceptance. We reserve the right to refuse or cancel any order at our discretion.
• Orders are processed within 24-48 hours of receipt. Delivery times vary based on your location and the availability of the products.

3. Payment

• Payments must be made in full at the time of placing the order. We accept various payment methods including credit/debit cards, net banking, and digital wallets.
• Prices are listed in INR and are subject to change without prior notice.

4. Shipping and Delivery

• We offer delivery services across all major cities and towns in India. Delivery times may vary based on your location and product availability.
• Delivery charges are calculated based on the size, weight, and destination of the order and will be displayed at checkout.

5. Returns and Exchanges

• We want you to be satisfied with your purchase. If you wish to return or exchange a product, please contact our customer service team within 7 days of receiving your order.
• Products must be returned in their original condition and packaging. Shipping charges for returns are the responsibility of the customer.

6. Warranty Claims

• If you need to claim a warranty, you are required to return the product at your own shipping expense. Please contact our customer service for assistance with the return process and warranty claims.

7. Order Cancellation

• Before Shipping: If you cancel your order before it has been shipped, a cancellation fee of 2% of the order value will apply.
• After Shipping: If you cancel your order after it has been shipped, you will be charged the shipping fees in addition to a cancellation fee of 2% of the order value.

8. Product Information

• We make every effort to ensure that the product descriptions and images on our website are accurate. However, we cannot guarantee that your monitor's display of color or product details will be accurate.

9. Limitation of Liability

• Alpha Furnishing is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Changes to Terms

• We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.

11. Contact Us

• For any questions or concerns about these Terms and Conditions, or to contact us regarding an order, please reach out to our customer service team at info@alphafurnishing.com or call us at [8460015515].

Thank you for shopping with Alpha Furnishing. We appreciate your business and look forward to serving you!